The purpose of this privacy policy (hereinafter the "Policy") is to inform visitors or users (hereinafter the "User") of the website https://www.epr.fr/en (hereinafter the "Site") of the terms and conditions for the protection of their personal data in accordance with Law n°78-17 of January 6, 1978 relating to data processing, files and freedoms as amended by the Law of June 20, 2018, with Application Decree N°2019-536 of May 29, 2019 and Regulation No. 2016-679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter collectively the "Regulation").
The publisher of the Site is Veolia Propreté, French limited company registered with the Trade and Companies Register of Paris, under the number 572 221 034 , whose registered office is at 30 rue Madeleine Vionnet - 93300 Auberviliers, France (hereinafter "the Publisher").
The terms and conditions for processing data collected via contact form(s) are set out in the information notice for the form(s).
The Policy may be modified at any time by the Publisher, in particular in order to comply with any regulatory, legal, editorial or technical developments.
This Policy is an integral part of the Terms and Conditions of Use of the Site.
The methods of collecting and processing data collected by means of cookies are set out in the "Cookie Policy".
Identification of the controller
The controller of the User's personal data is, as the case may be, the following entity or entities:
- the Publisher
The data controller may also be the Veolia entity named on the webform, depending on the purpose of the webform(s).
Description of the data processing
Within the framework of the operation of the Site, the Publisher may collect and process personal data in order to allow the User to access the features and services offered by the Site (hereinafter the "Services").
1) What categories of data are collected?
- Contact data: refers to the compulsory data that the User fills in when filling in the F, namely: surname, first name, email address, company name, telephone number, address, postcode, town.
- Data voluntarily published by the User: refers to the personal data that the User voluntarily communicates to the Editor by filling in the free text zones provided for this purpose in the webform(s), namely "Subject of the request" and "Message". The Publisher strongly recommends to the User to avoid any communication of personal data via these text boxes or in any case to limit this communication to what is strictly necessary to process the User's request.
All such data is hereinafter collectively referred to as the "Data".
2) Why does the Publisher collect User Data?
The Data are collected through the webform in order to answer the questions of the Users concerning the following topics:
- Consult media and documents
- Digital accessibility
The mandatory fields in the webform are marked with an asterisk. The Publisher will not be able to respond to your request if you do not fill in these mandatory sections.
3) What is the legal basis for the processing of User Data?
Data processing is only lawful if it is based on one of the legal basis defined by the Regulations. In the context of the operation of the Site, the Data processing is based on the following legal bases:
- The legitimate interest of the Publisher:
- If the User is a professional prospect wishing to receive information or make requests on the activities and services offered in relation to the specific needs that he has previously expressed.
- If the User is a candidate (or potential candidate): the legitimate interest of responding to the candidate's request (or potential candidate).
- The contractual basis:
- If the User is a supplier: the contract or the execution of pre-contractual measures taken at the request of the person concerned.
- If the User is already a customer: the contract or the execution of pre-contractual measures taken at the request of the person concerned.
- Consent:
- If the User is a consumer: consent collected by means of a checkbox.
- If the User is a prospect (professional), the Publisher collects his consent by means of a checkbox before sending any global information via commercial communications.
4) Recipients of the Data collected
Depending on their respective needs, recipients of all or part of the data are:
- the staff of the Publisher in charge of the publication of content and the technical administration of the website and their hierarchy;
- the staff of the Publisher in charge of processing requests received via forms;
- authorized providers;
- the users of the Site;
- the staff responsible for the supervision, security of the Publisher's information systems.
Internal recipients may also be Veolia Group entities located in the European Union (EU) or outside the EU, it being understood that any transfer of Data outside the EU will be carried out under the conditions of the article "Transfer of Data outside the European Union" below.
Each recipient subsidiary may, as the case may be, be a subcontractor or a processor of the Data provided.
The Data may also be transferred/used by third parties under the following conditions:
- Data transferred to public authorities and/or bodies
In accordance with the Regulations in force, the Data may be transmitted to the competent authorities on request and in particular to public bodies, exclusively to meet legal obligations, judicial officers, ministerial officers and bodies responsible for collecting debts, as well as in the case of the search for the authors of offenses committed on the Internet.
- Data provided to third parties
The Data may be communicated or made accessible to the Publisher's subcontractors, suppliers and third-party service providers (such as the Site's host, Veolia's IT and/or technical service providers).
- Social networks
The User has the possibility to share the pages he/she is interested in on social networks by clicking on the share buttons.
The collection of information through social network sharing buttons is subject to the privacy policies of those third parties and to our Cookie Policy. We invite you to read the policies of these social networks to find out how your Data is used.
Exercise of User rights
In accordance with the Regulation, any individual User has the right to access, rectify, delete, limit and portability his or her Data.
For all processing operations carried out within the framework of the Site and only within this framework, regardless of the Entity responsible for processing, the User may exercise his rights:
- by writing to [email protected]
- or by post to : Veolia Recyclage - Direction Marketing, 30, rue Madeleine-Vionnet, 93300 Aubervilliers - France by providing a copy of an identity document is sent.
In case of difficulty concerning the management of his personal Data by the Publisher, the User may contact the Data Protection Officer of the Publisher (email address: [email protected]). If the response from the DPO is not satisfactory, the User may submit a complaint to the competent protection authority (in France: CNIL - 3, place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07).
The Publisher reminds that the User may, for legitimate reasons, object to the processing of his Data.
Where processing is based on consent, the User may withdraw consent at any time by sending an e-mail to [email protected].
It is specified that if the User exercises some of the above rights, the Publisher may be unable to carry out the actions necessary to achieve the purposes described above, or the User may not be able to use all or part of the Services.
The Editor is obliged to keep the Data collected from Users up to date. It is therefore recommended that the User inform the Publisher of any changes concerning him/her by sending an e-mail to the following address: [email protected].
Data retention and archiving
User Data will not be retained beyond the period strictly necessary for the purposes set out herein and in accordance with the Regulations.
Data collected via webforms or consultations are kept in an active database for 13 months from registration of the User's request.
Log data is kept for 6 months.
Data relating to cookies and tracers are stored for the periods specified in the Cookie Policy.
The data collected in order to respond to Users' requests for information and questions are kept in an active database for 18 months from the registration of the User's request.
The Data is kept in intermediate storage to enable Veolia to defend itself in the event of legal proceedings or for the purpose of preventing and detecting criminal offenses, with the aim of making the Data available to the judicial authorities.
At the end of this period, the User Data will be deleted.
In addition, the Publisher may keep Data permanently anonymised, for the purpose of producing statistical studies. These studies do not identify Users, and are only based on trends derived from their aggregated Data.
Security
The Publisher takes appropriate technical and organizational measures to ensure the security of the Data and to prevent unauthorized access or disclosure of the User Data. However, the Publisher cannot guarantee the elimination of any risk of misappropriation, alteration, unlawful reproduction or misuse of the Data.
The database created when a User sends a request through the webform is strictly confidential. The Publisher undertakes to take all useful precautions, organizational and technical measures appropriate to preserve the security, integrity and confidentiality of the Data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties.
Transfer of data outside the European Union
In the event of transfer of User Data to a subsidiary of the Veolia Group or to a third party located outside the European Union, the Publisherensures that the recipient country has been the subject of an adequacy decision by the European Commission. If this is not the case, the Publisher undertakes to use the appropriate legal instruments, in particular the European Commission's Standard Model Contractual Clauses, to govern the transfer.
For more information, the general policy for the protection of personal data applicable to companies within the Waste Recycling and Recovery scope is available below: